Mystery Shop Awards 2022

In 2022 we had 3 businesses sharing the accolade of Overall Winner. The winning businesses were:

In each of the Categories listed below we recognised the winner and runner up for Best Overall Customer Experience.

Category – Late Night Venue

Winner – Cambridge Brewhouse

Runner Up – Ta Bouche

Category – Restaurant

Winner – Tabanco AND Trinity Restaurant

Runner Up – Stolen

Category – Café

Winner – Bould Brothers Coffee (Round Church Street)

Runner Up – Bridges

Category – Independent Business – Fashion, Beaut & Accessories

Winner – Thomas William Gentlemen’s Barber

Runner Up – The King Street Collective

Category – Independent Business – Other

Winner – Millers Music

Runner Up - Cambridge Wine Merchants (Kings Parade)

Category – National Business – Fashion

Winner – Lululemon

Runner Up – Sweaty Betty

Category – National Business – Shoes & Accessories

Winner – Dr Martens

Runner Up – Russell & Bromley, Grand Arcade

Category – National Business – Other

Winner – Molton Brown

Runner Up – Penhaligon’s

Category – Professional Business

Winner – Gonville & Caius Conference Office

Runner Up – Grand Arcade Shopping Centre

Category – Leisure & Tourism

Winner – Lockhouse Games

Runner Up – Scudamore’s Punting

Category – Market Trader

Winner – The MacDaddy AND Quirky & Posh Gifts AND Hallouman

Runner Up – Il Molino UK

Category – Overnight Accommodation

Winner – Hotel Du Vin

Runner Up – Hilton Cambridge City Centre

Category – University B&B

Winner – Christ’s College

Runner Up – Gonville & Caius College